How to Enter and Complete the KFC Customer Satisfaction Survey and Claim Your Reward

Participating in the KFC customer satisfaction survey is an excellent way to share your dining experiences and in return, you often get rewarded for your valuable feedback. This step-by-step guide will walk you through the process of entering, completing the survey, and how to claim your reward.

Step 1: Gather Your KFC Receipt

Before starting, ensure you have a recent KFC receipt. The receipt should have a survey invitation and a unique code, which you will need to enter the survey.

Step 2: Visit the Survey Website

Go to – the official site for the KFC survey. This website is accessible from any internet-enabled device, including smartphones, tablets, and computers.

Step 3: Enter the Survey Code

On your receipt, locate the survey code. Enter this code in the designated field on the survey website. If your receipt does not have a code, you may be asked to enter the store number, date, and time of your visit, all of which are printed on the receipt.

Step 4: Start the Survey

After entering the code, begin the survey. You will be asked a series of questions about your recent visit to KFC. These questions typically cover:

  • The quality of food.
  • The cleanliness of the restaurant.
  • The friendliness and efficiency of the staff.
  • Your overall satisfaction.

Be honest and detailed in your responses. Your feedback is vital for KFC to improve its service and products.

Step 5: Complete All Questions

Make sure to answer all the questions in the survey. It should take approximately 5-10 minutes to complete. Your responses are valuable and contribute significantly to the enhancement of KFC’s customer service.

Step 6: Submit the Survey

Once you have answered all the questions, submit the survey. Ensure that your answers are as accurate and honest as possible before submission.

Step 7: Note Down the Validation Code

Upon completing the survey, you will receive a validation code. Write this code down on your original KFC receipt.

Step 8: Claim Your Reward

To claim your reward, simply take the receipt with the validation code written on it to any participating KFC outlet. The reward typically includes offers like a free item or a discount on your next purchase. The specifics of the reward will be detailed on your receipt or at the end of the survey.

Note: The reward offer is subject to the terms and conditions mentioned on the survey invitation.


Your participation in the KFC customer satisfaction survey is not just a pathway to rewards but also a significant contribution to the improvement of KFC’s services and products. By following these steps, you can easily complete the survey and enjoy the benefits offered in appreciation of your feedback.